Política de envío
1. Order Processing
Orders are processed within an estimated 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
Customers will be notified by email in case of significant processing delays.
2. Shipping Times
Delivery times are estimated and may vary depending on destination country, product availability, and external circumstances.
Estimated international delivery time: 5–15 business days.
(Adjust according to your actual logistics.)
Delivery times are estimates and not guaranteed.
3. Shipping Costs
Free shipping may be offered as part of promotional campaigns.
If shipping fees apply, they will be clearly displayed before checkout.
4. Customs, Duties & Taxes
For international orders, customers are responsible for any applicable customs duties, import taxes, or local fees.
We are not responsible for delays caused by customs clearance procedures.
5. Incorrect Address
Customers are responsible for providing a complete and accurate shipping address.
We are not liable for lost or delayed shipments due to incorrect information provided by the customer.
If a package is returned due to incorrect address details, reshipping costs will be the responsibility of the customer.
6. Lost or Damaged Packages
If a package is lost or arrives damaged, customers must notify us within 5 calendar days of the estimated delivery date.
We reserve the right to:
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Conduct an investigation with the carrier
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Request additional documentation
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Offer replacement or refund at our discretion
We are not responsible for packages marked as “delivered” by the carrier.
7. Delays Beyond Our Control
We shall not be liable for delays caused by:
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Force majeure events
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Carrier disruptions
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Customs delays
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Weather conditions
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Labor disputes
8. Tracking Information
Once shipped, customers will receive tracking information via email when available.
9. Contact Information
For shipping-related inquiries:
📧 buildv8engine@use.startmail.com